Products
Q1: What products do you offer?
We specialize in baby care products, including diapers, lotions, baby hygiene items, and a variety of kids’ toys like cars, bikes, and cycles.
Shipping & Delivery
Q2: What are your shipping options?
We offer domestic shipping across Pakistan. Orders are typically delivered within 3 to 5 business days.
Q3: Do you offer international shipping?
Currently, we only provide shipping within Pakistan.
Returns & Refunds
Q4: What is your return policy?
If we mistakenly send the wrong product, you can request an exchange within 3 days of delivery. Please ensure the product is unopened and in its original packaging. If the product has been used or is not in new condition, we are unable to process the return.
Q5: How do I request a return or exchange?
To initiate a return or exchange, please contact our customer support team via email at arslanansari786.iu@gmail.com or call us at 03040526220.
Payments
Q6: What payment methods do you accept?
We accept multiple payment options including:
- Cash on delivery (COD)
- JazzCash (03040526220 Muhammad Arslan Irshad)
- Easypaisa(03474253635 Muhammad Arslan)
- Online bank transfers via any major bank
Customer Support
Q7: How can I contact customer support?
You can reach our customer support team by emailing arslanansari786.iu@gmail.com or calling 03040526220. We’re here to help!