Cancellation and Refund Policy – Lahoribaby Stor

Damaged or Torn Products

If you receive a product that is torn or damaged, you may request a replacement within 3 days of purchase. No replacements will be accepted after 3 days from the date of purchase.

Product Quality Satisfaction

We strive to ensure the highest quality in all our baby products. If you are not satisfied with the quality, you may request a return within 30 days of receiving the item.

To be eligible for a return, your product must be in the same condition as you received it—unused, unopened, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

To begin the return process, contact us at admin@lahoribaby.store. Please note that returns should be sent to the following address: [INSERT RETURN ADDRESS].

If your return is accepted, we will send you a return shipping label and instructions on how to send your package back. Items sent without first requesting a return will not be accepted.

For any return-related questions, feel free to contact us at admin@lahoribaby.store.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the product is defective, damaged, or if you receive the wrong item. We will work quickly to resolve the issue and ensure you get the right product.

Exceptions / Non-returnable Items

Certain products are non-returnable, such as:

  • Perishable items (e.g., food, flowers, plants)
  • Custom or personalized items
  • Personal care products (e.g., baby lotions, creams)
  • Hazardous materials or flammable liquids

Note: We do not accept returns for sale items or gift cards. Please contact us if you have questions about your specific product.

Exchanges

To exchange a product, follow the standard return process. Once the return is approved and the original item is received, you can make a new purchase for the desired item.

Refund Process

We will notify you once we’ve received and inspected your returned product. If the refund is approved, you will be automatically refunded to your original payment method within 10 business days. Please allow time for your bank or credit card company to process the refund.

If you haven’t received your refund after 15 business days, please contact us at admin@lahoribaby.store.

European Union 14-Day Cooling-Off Period

If you are purchasing from within the European Union, you have the right to cancel or return your order within 14 days without providing a reason. The item must be in the same condition—unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Contact Information

For any questions or concerns about our Return and Refund Policy, please don’t hesitate to contact us:

Changes to Our Return Policy

Lahoribaby Store reserves the right to update or modify this Return Policy at any time. Any changes will be reflected on this page, and you are encouraged to review the policy periodically.